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Power Engineers Audio Visual Production Administrator in Boise, Idaho

Audio Visual Production Administrator

Location:Boise

State/Territory:Idaho

Department:Ops IT Management Dept

Description

Audio Visual Production Administrator

The Audio-Visual Production Administrator within the infrastructure team is responsible for planning and overseeing strategic offsite meetings, seminars, webinars / webcasts, virtual conferences and other virtual or hybrid events. This positions job is to create the most compelling event experience to ensure interactive sessions with audience participation is fully realized. The position is responsible for coordinating and configuring the layout, design, and features of the in-person and/or virtual engagement. The position must have the ability to administer events over a variety of meeting platforms (e.g., Microsoft Teams, Zoom, Webex) and create customized event registration page, email templates, etc. This person must be capable of tying in a variety of technologies into the meeting platforms including but not limited cameras, microphones, mixing boards, lighting, and control systems to create the best possible production experience. This position is located in Boise, ID with an in office/hybrid work environment.

This position requires the individual to have excellent soft skills such as communication, flexibility & creativity, and time management & organization. The individual must be able to easily interact with executives, senior leaders, clients, and production colleagues. This position must also be able to handle high stress situations and adapt to varying conditions during the course of in-person meetings, virtual, or hybrid. Additionally, this position requires the ability to quickly troubleshoot and resolve issues before, during, and after the event, acting as technical contact during the engagement process, escalating to IT when necessary.

The Audio-Visual Production Administrator must assess current software and tools and provide recommendations for features / enhancements for future consideration and implementation to achieve goals related to in-person and virtual events. This position must have the ability to build processes and best practices for repeatability and scalability of events. Additionally, the event stakeholders will expect post deliver event reports with data-driven analysis including attendee feedback, goal attainment, and recommendations for future event improvements. The individual will collaborate with POWER’s IT organizational departments such as Enterprise Architecture, Information Security, Infrastructure, Application Services, and the Service Desk to administer, test, document, implement, support, and monitor A/V services.

Role Responsibilities:

  • Administer and support technical audio-visual, multi-media, and video services for the organization

  • Schedule, plan, coordinate and configure audio-visual events at onsite and offsite locations.

  • Review stakeholder goals and objectives and set a clear path using audio-visual platforms for goal attainment.

  • Provide post event analytics and reports as requested.

  • Liaison between audio-visual facility providers and event stakeholders.

  • Train stakeholders on platform best practices and/or moderate events.

  • Incorporate the organization's branding and messaging throughout the virtual event's platform.

  • Ensure that technologies are meeting their performance and quality SLAs.

  • Possess technical knowledge of the assigned technologies and transferring this knowledge to IT Support Services either by identifying required training or transferring knowledge via person-to-person instruction.

  • Travel as needed.

Required Qualifications:

  • Bachelor’s degree or 4 years of relevant experience in lieu of degree.

  • 3+ years of combined experience coordinating and operating audio-video platforms and systems.

  • Demonstrated audio-visual planning and managing of event experience: including offsite meetings, seminars, webinars / webcasts, virtual conferences and other virtual or hybrid events.

  • Strong platform, service, and vendor knowledge.

  • Experience working with senior leadership.

  • Experience with offsite venues coordinating audio-visual teams & resources.

  • Experience working with IT Support or IT Operational teams.

  • Strong analytical and problem-solving skills.

  • Excellent teamwork and collaboration skills.

  • Excellent verbal, presentation, and written communication skills.

  • Excellent knowledge of Microsoft Office programs such as MS Word, PowerPoint, Excel, Project, and Visio.

At POWER Engineers, you can have a rewarding career on every level. Our philosophy is simple: Do Good. Have Fun. Build Success.

You’ll work on fun and challenging projects and initiatives. You’ll have the chance to make a positive impact on society and the environment. And you’ll find the support, coaching and training it takes to advance your career.

Since we’re employee-owned, we get to make POWER a great place to work. That includes providing competitive compensation, professional development, and a full benefit package:

  • Medical/Dental/Vision

  • Maternity Leave

  • Parental Leave

  • Paid Holidays

  • Vacation/Paid Sick Leave

  • Voluntary Life Insurance

  • 401K       

POWER is a fun engineering firm. That might seem contradictory to some, but it works for us! 

EOE/Minorities/Females/Vet/Disabled

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